Last Updated: 03-08/2025
Thank you for using NiigmAI. We strive to provide high-quality services and products. However, if you are not satisfied with your purchase, please review our refund policy below.
1. Eligibility for Refunds
We offer refunds under the following conditions:
- Digital Services & AI Reports: Refunds are only available if there is a technical error or failure in delivering the service.
- Subscription Plans: Refunds may be issued if canceled within [X] days of purchase, provided no services have been used.
- Physical Products: Eligible for return and refund within [X] days if the product is defective or damaged upon arrival.
- Health Consultations: Non-refundable once the consultation has been completed.
2. How to Request a Refund
To initiate a refund request, please contact our support team at [Insert Contact Email] with the following details:
- Your name and order ID
- The reason for the refund request
- Any relevant supporting documents (e.g., screenshots, product images)
3. Processing Time
- Refund requests will be reviewed within [X] business days.
- Approved refunds will be processed to the original payment method within [X] business days.
- Depending on your payment provider, it may take additional time for the funds to reflect in your account.
4. Non-Refundable Items
Certain items and services are not eligible for refunds, including:
- Used or redeemed digital services
- Completed consultations
- Subscription fees beyond the refund window
5. Changes to This Policy
NiigmAI reserves the right to modify this refund policy at any time. Updates will be posted on this page with the last updated date.
6. Contact Us
For any questions regarding our refund policy, please reach out to us at:
Email: contact@niigmai.com
We are committed to ensuring a smooth and transparent refund process for our users.